Frequently Asked Questions
What type of products does MJC Innovations sell?
MJC Innovations creates downloadable digital tools designed to help organize and manage everyday life. Our products include interactive spreadsheets, planners, organizers, trackers, and other practical digital resources.
Will I receive a physical product?
No. All MJC Innovations products are digital downloads. Nothing will be physically shipped.
After completing your purchase, you'll receive access to the digital files associated with your product.
What software do I need?
Software requirements vary by product and will be clearly identified on each product page.
Products such as Home Manager Pro are specifically designed for Microsoft Excel. Some features may not function correctly in Google Sheets or other spreadsheet applications.
How do I receive my files?
After completing your purchase, your digital files will be available for download from the order confirmation page. You'll also receive an email containing access to your downloads.
Where should I start after downloading my purchase?
When a product includes a START HERE guide or instructions, we recommend reviewing that file first. It will help you get started and explain important information about using your new product.
Can I modify the files?
Many MJC Innovations products are designed to be customized with your own information. However, certain formulas, automation, formatting, or protected areas may be necessary for the product to function correctly.
What if I have a problem with my purchase?
We're happy to help with questions related to downloading or using your MJC Innovations product. Please use the Contact page to get in touch and include the name of the product you purchased and a brief description of the issue.
Are my digital purchases refundable?
Because digital products are delivered electronically and cannot be physically returned, digital purchases are generally not eligible for return or refund after the files have been accessed or downloaded.
Please review the product description and software requirements carefully before purchasing. If you experience a problem with your purchase, please contact us so we can help.